Cookie and Privacy Policy Notice

The purpose of the privacy policy is to protect the privacy of customers in accordance with the laws of the Republic of Estonia and European Union legislation.

This notice regarding the use of cookies and the privacy policy (hereinafter referred to as the “Notice”) contains useful information on how and for what purposes the company collects, processes, and shares personal data. The privacy policy is based on the General Data Protection Regulation (GDPR).

“Personal data” means any information relating to an identified or identifiable natural person, such as a name, address, or e-mail address, as well as information regarding visits to our website, social media channels, and the use of our services.

By using our website, you agree to the use of cookies and the terms of personal data processing as described in our Cookie and Privacy Policy.

Effective from 22 July 2020

1. Whose data does SNT – Group Eesti OÜ process?

SNT – Group Eesti OÜ is the controller of personal data; for inquiries, please write to .

SNT – Group Eesti OÜ processes the data of its clients and contact persons who have expressed an interest in using our services or have previously used our services.

In certain cases, we process personal data available from public sources.

2. Purposes and legal bases for the processing of the Client’s personal data (data)

We process the personal data of voluntary users of our marketing channels, service users, and clients (including client representatives) to fulfill our contractual obligations and to provide higher-quality services and information to potential clients.

When SNT – Group Eesti OÜ processes personal data for these purposes, the legal basis for the processing is our legitimate interest in ensuring the proper and high-quality provision of our services.

We collect data on the usage of SNT – Group Eesti OÜ’s marketing channels (including the website) and the interests of potential clients to better understand our clients’ actual interests, provide higher-quality information, and improve the website’s functionality and user-friendliness.

In such a case, the legal basis for processing is our legitimate interest in better understanding our customers’ needs and providing better service.

For example, SNT – Group Eesti OÜ processes data regarding a customer’s purchasing behavior, the reading and opening of newsletters, and the opening of advertisements, with the aim of providing the customer with offers and content that match their preferences.

SNT – Group Eesti OÜ processes personal data for the following purposes:

  • Creation and management of the SNT – Group Eesti OÜ client base;
  • offering new services to the client;
  • Analysis and improvement of SNT – Group Eesti OÜ’s services;
  • website management;
  • compliance with legal requirements;
  • responding to customer inquiries;
  • issuance of certificates and attestations.

3. How data is collected

Generally, we collect personal data directly from data subjects and with their consent. In addition, we use automated data collection tools—including cookies and other tracking technologies—to optimize the user experience on our website and provide better services to our customers.

Cookies and pixel tags, and how to remove them

A cookie is a small text file sent by a web server to the user’s web browser and stored on the user’s computer hard drive; it enables the system to remember user preferences such as font size, language, device information, visit statistics, etc.

All web browsers are set to allow cookies by default, but browser settings can generally be changed so that the browser refuses cookies entirely, blocks third-party cookies, or notifies the user of every cookie sent.

Pixel tags are small snippets of website code that allow websites to read and place cookies. They are triggered when a user opens an email or visits a website, resulting in the downloading of third-party cookies or the recording of the fact that the user has opened the email.

SNT – Group Eesti OÜ uses the following cookies:

  • analytical cookies, which collect information on how the website is used, for example, which pages are visited most frequently, what visitors search for on the site, etc. These cookies do not collect information that would allow the website user to be directly identified. This category includes, for example, Google Analytics.
  • advertising cookies, which help deliver advertisements targeted to the user’s interests.
  • third-party cookies, such as those from YouTube and Google Maps. Location maps and videos will not be displayed unless you have agreed to the privacy terms.

Instructions for configuring the most used web browsers:

Internet Explorer: http://support.microsoft.com/kb/278835

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Firefox: http://support.mozilla.org/en-US/kb/Clear%20Recent%20History

Opera: http://www.opera.com/browser/tutorials/security/privacy

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

When blocking cookies, the user should be aware that not all website functions may remain available to them.

4. Personal data (including data) processed by SNT – Group Eesti OÜ

SNT – Group Eesti OÜ may process the following personal data (including information):

  • contact details – name, e-mail address, and phone number
  • data collected and generated during the performance of a contract – personal identification code, customer preferences regarding SNT – Group Eesti OÜ services and products, feedback on our services, and information regarding the customer’s work, business processes, or study habits and preferences.
  • automatically collected data – data received from the user’s web browser, including browser type, device type, language, the website address from which the user arrived, the content pages viewed, the user’s IP address, and other traffic data.
  • user actions regarding SNT – Group Eesti OÜ e-mails – including data on which e-mails the user opened, as well as when and how they were opened.
  • other personal data – data that you have made publicly available or accessible to us via third-party social networks such as LinkedIn, Facebook, Google, Instagram, etc.

SNT – Group Eesti OÜ does not process special categories of personal data as a data controller.

5. Sharing of personal data

SNT – Group Eesti OÜ does not transfer customer data outside the European Economic Area (EEA).

SNT – Group Eesti OÜ does not share customer personal data with third parties, except under the conditions listed below. All data is used solely for communication purposes and to provide better products or services.

We may share your personal data in the following cases:

  • Debt collection – debt collection service providers, payment default registers.
  • State supervisory authorities and the police.
  • Public feedback, with the customer’s consent.
  • The company transfers the personal data necessary for processing payments to the authorized processor, Maksekeskus AS.

6. Security, use, and storage of personal data (data)

SNT – Group Eesti OÜ may send clients information regarding its services, products, newsletters, and offers if the client has provided their contact details, provided that the client has not requested to stop such communications or unsubscribed from the newsletter mailing list.

6.1. Security of personal data

The secure storage of personal data is SNT – Group Eesti OÜ’s highest security priority. We strive to do everything possible to prevent unauthorized access, disclosure, and other forms of unlawful processing. We protect the confidentiality and integrity of personal data and ensure access to the data in accordance with applicable legislation.

6.2. Retention period – how long do we store personal data?

SNT – Group Eesti OÜ retains personal data only for as long as is necessary to achieve the purpose for which it was collected. The retention period also depends on the need to respond to inquiries from data subjects, resolve issues, and comply with statutory document retention requirements.

7. Rights of the Client (data subject)

The Client has the right to access their own personal data processed by SNT – Group Eesti OÜ and the right to request the correction of inaccurate personal data.

If the Client has questions regarding their rights or believes that SNT – Group Eesti OÜ has violated their rights while processing their personal data, they should contact us at .

If you do not wish to receive marketing communications from SNT – Group Eesti OÜ, you may opt out by following the instructions provided in the footer of each marketing message or by contacting us via our contact page.

Data subject rights

Right to rectification – the data subject’s right to request the correction of inaccurate personal data concerning them without undue delay.

Right to erasure – the data subject’s right to request the deletion of their personal data without undue delay, provided that certain additional conditions are met.

8. Other provisions

SNT – Group Eesti OÜ reserves the right to unilaterally amend the cookie usage and privacy policy. The latest version of the cookie usage and privacy policy is always available on this website.